Terms and Conditions

1. Introduction

Welcome to Multiverse Souls ("OPTIMET Platform”, “Service”, “We”, “Us”). By accessing or using https://donate.multiversesouls.com, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the platform.

2. Use of Platform

The platform is intended for voluntary donations
Users must provide accurate information
Misuse of the platform is strictly prohibited

3. Donation Policy

Donations made are voluntary and non-refundable unless required by law
Users must verify details before making payment

4. Payment Terms

Payments are processed via secure third-party gateways such as Razorpay
We are not responsible for payment failures due to bank/network issues

5. Receipt Generation

A digital receipt will be generated upon successful payment
Users can download or request the receipt

6. Cancellation & Refund

Donations are generally non-refundable
Refunds (if any) are processed based on valid requests and applicable policies

7. User Responsibilities

Users agree:

Not to use the platform for fraudulent activities
Not to attempt unauthorized access
To comply with applicable laws

8. Limitation of Liability

We are not liable for:

Payment gateway failures
Technical issues beyond our control
Delays in transaction processing

9. Intellectual Property

All content on the platform belongs to Multiverse Souls and cannot be reused without permission.

10. Privacy

Your use of the platform is also governed by our Privacy Policy.

11. Modifications

We reserve the right to update these Terms at any time without prior notice.

12. Governing Law

These terms are governed by the laws of India.

13. Contact Us

For questions regarding these terms, contact us at:
info@multiversesouls.org
+91 9115 5556 52 | +91 9115 5556 53 | +91 8146 8075 19