Privacy Policy

1. Introduction

We at Multiverse Souls respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use https://donate.multiversesouls.com for making donations.

2. Information We Collect

We may collect the following information:

Personal Details: Name, email address, mobile number
Donation Details: Amount, purpose of donation
Payment Information: Payment method (UPI, card, net banking, wallet)
Technical Data: IP address, browser type, device information

3. How We Use Your Information

Your information is used for:

Processing donations securely
Generating and sharing donation receipts
Communicating transaction updates
Improving our services and user experience
Complying with legal and regulatory requirements

4. Payment Processing

All payments are processed through trusted third-party payment gateways such as Razorpay. We do not store your sensitive payment details like card numbers or UPI PINs.

5. Data Sharing

We do not sell or rent your data.
We may share information only with:

Payment gateway providers
Legal authorities if required by law
Service providers assisting in operations

6. Data Security

We implement reasonable security measures to protect your data from unauthorized access, misuse, or disclosure.

7. Cookies & Tracking

Our website may use cookies to enhance user experience and analyze traffic. You can disable cookies in your browser settings.

8. Data Retention

We retain your data only as long as necessary for:

Donation records
Legal compliance
Accounting purposes

9. Your Rights

You have the right to:

Access your personal data
Request correction or deletion
Withdraw consent (where applicable)

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

11. Changes to Privacy Policy

We may update this policy from time to time. Changes will be posted on this page.

10. Contact Us

For any questions regarding this policy, contact::
info@multiversesouls.org
+91 9115 5556 52 | +91 9115 5556 53 | +91 8146 8075 19